Communications Center
The Albany County Sheriff's Office E911/Communications Center is the station responsible for the management and administration of the 911 system throughout all of Albany County encompassing each jurisdiction. Throughout 2011, the technology unit attached to the Albany County Sheriff's Office E911 Program has effectively supported the technical needs of first responders throughout the County Of Albany. The technology unit, which is housed in the Albany County Communications Center, implements and maintains cutting edge technical tools for first responders in multiple law enforcement and public safety agencies. The primary and secondary PSAPs (Public Safety Answering Points) that are supported by this unit are the Albany County Sheriff's Office, the Albany Police Department, the Colonie Police Department, the Bethlehem Police Department, The Guilderland Police Department, the New York State Police at the Empire State Plaza, the Green Island Police Department, the Menands Police Department, and the Coeymans Police Department. In addition to these PSAPs, this unit is responsible for technology that is deployed in over 50 different Fire Departments and Emergency Medical Services Departments within the County Of Albany. The Technology Unit responded to over 2000 requests for service during 2011. These requests were for the support and maintenance of nearly 80 different computerized operating systems and applications. These systems and applications are classified into different tiers ranging from low priority to mission critical.
The Albany County Sheriff's Office E911/Communications Center also to provides primary dispatch services to The Office of the Sheriff, The New York State Police, The City of Watervliet Police and Fire, The City of Cohoes Police and Fire, ten volunteer fire companies and five ambulance companies. The E911 Communications Center also provides services on an as needed basis for several other state and local law enforcement agencies in addition to the Albany County Highway Department and the Albany County Probation Department.
The Albany County Sheriff's Office E911 Communications Center is the primary E911 answering point for six towns, three villages, and two cities. In four of these municipalities 911 calls that do not require emergency medical dispatch (EMD) are transferred upon receipt and determination to their local law enforcement provider, however if the call involves a medical emergency, the Albany County Telecommunicator must follow through with the call until the fire department or ambulance service arrives on the scene.
Craig D. Apple Sr., Sheriff
Albany County Sheriff’s Office
16 Eagle Street
Albany, NY 12207
Phone: (518) 487-5400 |
Fax: (518) 487-5037
In an Emergency Dial 911
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