Office of Professional Standards
The Professional Standards Unit is responsible for investigating and managing inquiries into all complaints and allegations made against sworn and civilian members of the Sheriff’s Office. This unit maintains investigative responsibility for the Law Enforcement Division, the Corrections Division and the Emergency Medical Service Division and is routinely consulted during the development and implementation of policies and procedures for each. In addition to the management of the personnel complaint process, the unit is also tasked with conducting staff and station level inspections throughout the agency. The inspection process serves to maintain professional operations throughout the agency while simultaneously ensuring compliance with the New York State Accreditation Standards and agency general orders. The Professional Standards Unit continually strives to ensure that each investigation is conducted objectively, thoroughly and without bias. Citizens are encouraged to contact the Professional Standards Unit at any time if they wish to express their satisfaction or dissatisfaction with a sworn or civilian member of this agency.
Chief Deputy Michael Monteleone, Senior Investigator Charles Higgins and Investigator Shawn Noonan are assigned to the Professional Standards Unit and may be reached at (518) 487-5400.