Corrections

ACSO - Corrections

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• Visiting Hours

  All visitors are subject to the facility’s rules and regulations. Violation of such could result in termination of, or denial of, a visit. All visitors must pass through a scanner. Failure to properly clear scanner will result in denial of entry. The only item that may be in the possession of a visitor is the facility locker key. No other items allowed beyond the lobby area.

  NOTHING MAY BE GIVEN TO AN INMATE DURING A VISIT.

  IDENTIFICATION REQUIREMENTS: ALL VISITORS must present proper identification in order to visit an inmate. Such identification must include visitor's name, address, photograph, date of birth, and signature. Acceptable forms of ID: Valid driver’s license, or non-driver ID, U.S. Armed Services ID, or passport. Visitors under the age of 18 must have their birth certificate and be accompanied by a parent or legal guardian. If not, the accompanying adult must possess a notarized letter from the parent or legal guardian authorizing such a visit. The letter must include the parent or legal guardian's name, address, and telephone number, the reason for the visit, the date and time of such visit, and the name of the inmate to be visited.

  MORE DETAILS PLUS VISIT SCHEDULE (revised September 10, 2013)

• Video Visitation - Cold Weather Special: Save $3 Nov. 1 - Dec. 31

  Video Visitation Flyer - Cold Weather Special

  We are pleased to be able to offer inmate visitors at the Albany County Correctional Facility, a convenient and inexpensive optional alternative to contact visitation.

  

  IP Web Visitor© is a correctional video visitation system that allows family and professionals to visit incarcerated individuals over the internet, from the convenience of their homes or offices.

  The IP Web Visitor© System is easy to use and requires no special computer skills. Visits are inexpensive, typically far less costly both in time and money, when compared to traveling to the correctional facility.

  IP Web Visitor© utilizes the power of the internet to deliver clear visitation sessions from home or office. Family members, attorneys and clergy can schedule visits and talk with loved ones and clients over the internet-eliminating the time and stress associated with travel to the correctional facility.

  INEXPENSIVE:
  Cold Weather Special!
  November 1 through December 31
  Only $7 for a 15 minute general visit (normally $10)
  Professional visitors can log onto the website for further pricing.

  CONVENIENT:
  conduct visits from the comfort of your home or office

  EASY:
  step-by-step instructions and quick setup

   

  FREQUENTLY ASKED QUESTIONS

  Where can I go to find information about visit scheduling and troubleshooting?

  IP Web Visitor provides a Frequently Asked Questions (FAQ) page and an online User's Guide. Go to www.ipwebvisitor.com to access these informative pages prior to your visit.

  If I don't have a credit card how can I pay for visitation?

  You can purchase a prepaid money card from most retailers such as Wal-Mart or Target. You can refill the money card as often as you like.

  What is your refund policy?

  Once you reserve a visitation time slot at a specific detention center, you will be charged a fee for this reservation. This fee is NON-REFUNDABLE. If you are unable to conduct your visit in accordance with your reservation as the result of a technical problem at the facility, you may be entitled to receive a substitute reservation code that will entitle you to reserve a future visit at no additional cost. Substitute Reservation Codes are issued at the discretion of the management of the facility at which your visit was scheduled. Problems with your computer equipment or your internet service that prevent you from conducting a scheduled visit will not qualify you to receive a Substitution Reservation Code. To request a Reservation Code, go to www.ipwebvisitor.com, navigate to the Sign In page, login, then click the code request link.

  Are my sessions recorded and monitored?

  Yes. If you are a professional visitor and the agency has approved your professional status, your visits will not be monitored or recorded.

  Can I still have contact visits?

  Yes. The state of New York mandates contact visits. IP Web Visitor is an optional means of visitation

• Correctional Facility Phone Numbers

  Main Number	(518) 869-2600
  Administrative Support Staff	(518) 869-2614
  Accreditation Unit	(518) 869-2754
  Business Office	(518) 869-2606
  Classification	(518) 869-2619
  Food Services	(518) 869-2637
  Identification	(518) 869-2623
  Inmate Services Unit	(518) 869-2611
  Maintenance	(518) 869-2693
  Mental Health Unit	(518) 869-2683
  Training Unit	(518) 869-2692

• Inmate Services Unit

  The Inmate Services Unit implements, coordinates, and monitors facility programs. By utilizing facility programs and community resources, Inmate Service Unit Staff attempt where appropriate, to encourage change in the inmate's lifestyle in effort to promote self-awareness, elevate morale, stimulate intellect, maintain/elevate dignity and prevent recidivism.

  Inmate Service Unit Staff conduct intake interviews with newly admitted inmates. The intake interview extracts personal and family background, criminal and incarceration history, alcohol/other drug use, as well as medical and mental health concerns. The findings of the intake interview assist Inmate Service Unit Staff in developing an initial course of strategy toward appropriate inmate interaction and program recommendations.

  A Certified Alcohol and Substance Abuse Counselor is on staff to conduct alcohol/other drug assessments, assist with inmate diversions to community treatment programs, facilitate community reintegration for the county sentenced inmate, and assist in coordination of self-help meetings and the Intensive Corrections Addictions Residential Education Program.

  Facility Clergy are available to lead weekly religious services, visit inmate housing units, conduct individual consultations and work with inmate families/significant others.

• V.I.N.E. Inmate Lookup

  VINELink is an online resource that allows you to search for information regarding an offender incarcerated in the New York City Department of Correction, New York State Department of Correctional Services, and 60 County Correctional Facilities.  If you want to be notified of an offenders release from incarceration you can also register to be notified by phone call or email.

  CLICK HERE for New York Statewide VINELink

• Corrections Training

  The Corrections Training Unit oversees all training within the Facility.

  Instructors at the Correctional Facility are both New York State Commission of Correction and the New York State Office of Public Safety certified and are certified to instruct both Corrections and Law Enforcement Personnel.

  The unit is in charge of coordinating on-going training for the correctional staff, which includes over 308 Sworn Members and 70 Civilian employees.

  The facility-training unit has hosted 25 regional Basic Training Academies and has graduated more than 500 sworn officers.

  Correction Officers and Supervisors receive annual training in Firearms, Penal Law (physical and deadly physical force), Pepper Spray, First aid / CPR / AED, Hazardous Communications, and Fire Safety.

• The Prison Rape Elimination Act of 2003 (PREA)

  The United States Department of Justice adopted the National PREA Standards to Prevent, Detect, and Respond to sexual abuse and sexual harassment in juvenile detention, prisons and/or jails, lockups, and community confinement facilities.

  The Albany County Sheriff’s Office has actively been implementing the PREA standards through policy, education, and good working strategies with the goal of preventing sexual abuse and/or sexual harassment in its facilities.

  The Albany County Sheriff’s Office has zero tolerance toward all forms of sexual abuse and sexual harassment involving any employee, volunteer, contractor, Inmate and/or detainee.  All reports of sexual abuse, sexual harassment, and any possible retaliation for reporting sexual abuse or sexual harassment will be thoroughly and objectively investigated to completion.

  Third-party reporting of sexual abuse and sexual harassment can be made 24 hours a day to the Albany County Sheriff’s Office Communications Centers at (518) 765-2351.

  A delay in reporting an incident will place the safety of any inmate or detainee in jeopardy and make the investigation of the incident far more difficult.

  Annual statistical data reports will be available for public display at the Albany County Correctional Facility, on the Information Board located in the visitor lobby.

  On June 20, 2012, the Department of Justice officially published the finale PREA standards for the four types of facilities: Juvenile Detention, Prisons and/or Jails, Lockups, and Community Confinement Facilities. CLICK HERE to read the final standards and the Justice Department commentary [PDF].